How do I get feed files from my supplier to set up Stock Sync?

If your supplier does not provide a ready‑made Stock Sync template or has uninstalled the Stock Sync Supplier app, you will need to request their inventory feed files directly. Stock Sync supports common connection methods such as FTP/SFTP, direct download URLs, Google Sheets, and email attachments, and accepts formats like CSV, XML, and XLSX.

Ask your supplier to provide an inventory file using any of these supported methods. Once you have the feed URL, file, or connection credentials, you can create a new feed in Stock Sync and map the required fields to sync inventory updates automatically.

Updated on: 10/07/2026