Articles on: Frequently Asked Questions (FAQ)

How to Configure Multiple Supplier Feeds to Use Highest or Accumulated Stock

When you receive the same product from multiple suppliers, Stock Sync provides two different ways to determine the final stock value shown in your store.


Using the Highest Stock Value Across Multiple Feeds

If multiple update feeds contain the same product (based on your selected product identifier such as SKU or barcode), Stock Sync can automatically take the highest quantity among all feeds.


To use this option:

  • Create separate update feeds for each supplier.
  • Ensure all feeds use the same product identifier (for example, barcode) so the products match correctly.
  • Stock Sync can enable the “auto get higher quantity” setting for your store. Once enabled, the product will keep the highest stock value found across the feeds.


This prevents lower values in later feeds from overwriting higher values.


Viewing which feed supplied the highest quantity


For highest-quantity updates, open Activity Logs > More > Highest Qty (same SKU). The log includes the product title, SKU, quantity, feed ID, feed name, and update time. Use the feed name or feed ID in this log to identify which supplier feed supplied the selected quantity for each SKU.


The standard Change Log shows stock changes but does not identify the supplier feed that supplied the highest quantity. If the Highest Qty (same SKU) report is not available in your account, verify the result by manually comparing the SKU's quantities across the supplier feeds.
If you prefer to add quantities from different suppliers so the final stock reflects the total available, Stock Sync supports this with a specific setup.


To accumulate stock:

  • Create an update feed for each supplier.
  • Choose one feed as the initial quantity feed. This feed must run first in the schedule.
  • Set the other feeds to add to the initial quantity.
  • Schedule all related feeds close to each other.
  • Use daily scheduling instead of hourly for more accurate results.


This setup allows Stock Sync to add quantities from each feed so the combined total appears in your store. Separate feeds also provide clearer changelog tracking: after the first feed updates, the changelog shows its quantity; after the next feed updates, it shows the accumulated quantity. For example, quantities of 10, 13, and 15 produce a final total of 38.


Important: The add/deduct method works correctly only when all SKUs in the second feed also exist in the first feed. If the second feed includes SKUs that are not present in the first feed, quantities may update incorrectly. To avoid this, apply filters so the second feed updates only overlapping SKUs.


Product Identifier Requirements

Both methods rely on consistent product identifiers. The identifier you select in Stock Sync (SKU, barcode, etc.) must match across all supplier feeds and your store. If the identifier values do not match, Stock Sync will not update the product.


If you need guidance choosing or configuring identifiers, you may share sample rows from your supplier files (no full file access required).

Updated on: 06/08/2026

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