Articles on: Frequently Asked Questions (FAQ)

How to turn on automatic forwarding in Outlook for Stock Sync?

To enable the notification to send to your preferred email. Need to perform a quick setup.


  1. Open the syncX: Stock Sync app. 


  1. On the left navigation bar, go to Notification.


  1. Type in your preferred email in the Notification Email field.



  1. In Outlook, select Settings at the top.


  1. Select Email > Forwarding. 


  1. To enable forwarding, turn on the forwarding switch, enter the email address, and save.


Steps vary depending on your Outlook for Windows version. If you see "File" on the ribbon, you're using Classic Outlook; otherwise, you're using New Outlook. Learn more about the differences here.


Outlook may block email forwarding due to outbound spam filter policies. In such cases, the sender will receive a non-delivery report (NDR) indicating the blocked automatic forwarding as below information: Access denied, Your organization does not allow external forwarding. Please contact your administrator for further assistance. AS(7555) Contact your organization to check on this issue.






Updated on: 31/07/2025

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