I keep getting the error: "The feed is not found. Please check the source URL or feed availability"

Based on the above image, there is an error after running the feed. It has problems connecting to the source URL, which indicates that it could not connect to the setup connection.

Reason

• The source URL might be incorrect.
• The source URL hasn't granted any permissions.
• The supplier template might have issues with the credentials or on their end.

Solution

• The user is required to test the connection on their end and determine whether they can establish the connection and retrieve the inventory data.
• If you are using an Upload File or Automated XML connection, this error may also appear even though the file exists. In such cases, verify that the feed is correctly set to the proper connection type and ensure the file has been uploaded.

Updated on: 25/06/2026