What happens to products not found in the Update Feed?

When a product is missing from the update feed, Stock Sync's default behavior is to leave the unmatched product completely untouched and as it is in your store.

However, if you choose to enable and use the Remove Feed (Auto Clear Discontinued) feature, it automatically identifies all products that did not appear in your latest feed file and updates them after the primary sync completes.

Depending on your configuration, these unmatched products will be:

• Archived – The product is hidden from all sales channels but remains in the store admin.
• Removed/Deleted – The product is permanently deleted from the store.

If variant‑level removal is needed, this is not supported. Instead, you can set unmatched variants to quantity 0 and optionally auto‑unpublish or hide products with zero inventory.

The exact outcome always follows the options chosen in the Remove Feed’s Advanced Settings.

Note: Archiving works at the product level. If a product has multiple variants, Stock Sync considers the product still present as long as at least one variant matches the feed. To archive a single variant that is missing from the feed, you must use strategies like setting its quantity to 0 (Out‑of‑Stock Strategy). To archive the entire product only when all variants are missing from the feed, disable Partial Match in the Remove Feed settings.

Updated on: 12/06/2026