Articles on: Frequently Asked Questions (FAQ)

What is Support or Priority Support?

Priority Support is a level of support offered on specific plans. Typically support requests are handled in the order that they were received. With Support or Priority Support, there are certain advantages to it, please refer to below.


Get support from our Support Team, with first replies typically within 24 hours during working hours

Priority Support

Get your questions and requests prioritized and answered first.

Onboarding and technical support, as well as access to Video call with a specialist.

The Video call is limited to 30 mins for each session and it can be scheduled via Calendly. The Calendly link can be requested from the support team at

Onboarding and technical support includes

API setup
Image CDN
Feed troubleshoot
Apply price conditions

Updated on: 19/01/2024

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