Articles on: Frequently Asked Questions (FAQ)

What is the process to import products from a CSV file?

To import products from a CSV file, start by creating an Add Feed in Stock Sync and upload or connect your CSV file (via URL or file upload). Map the columns in your CSV to the corresponding Shopify fields. For a new-product import, the file must provide a consistent, unique SKU for each variant, plus the Product Title and Price. Map other available fields—such as descriptions, images, and quantity—as needed. A file containing only SKU and Quantity is sufficient for an Update Feed that synchronizes inventory for products already in your store, but it does not provide enough product information to add new products.


Once the mapping is complete, run a trial import to confirm the data appears correctly. Stock Sync will automatically skip products that already exist in your store if they share the same SKU, ensuring duplicates are not re‑imported. If your CSV includes a new variant for an existing product, enable Merge variants into existing products under Step 2: Matching Columns → Product options (variations) → Variant group → Smart Settings. When ready, click Add Products to import all or use incoming feed filters to select only specific products. Importing new products requires credits (1 credit per product, including variants). After the import, products will appear in your store based on the mapping you configured.

Updated on: 05/08/2026

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