What should I do if I didn't receive an expected email?

If you are expecting an email from SyncX but did not receive it, first check all folders in your mailbox, including Spam or Junk, as automated emails may end up there. If nothing arrives, verify that no filters or subject-line rules in your feed settings are blocking or rejecting incoming messages.

For forwarding or verification emails, keep in mind that confirmation messages are sent to your registered notification email. If forwarding is set up, make sure the forwarding address is correct and that no subject filters are preventing the email from being accepted.

If the app was recently uninstalled, email-related features will stop functioning until the app is reinstalled. After reinstalling, try again and contact support if the issue persists.

Updated on: 02/07/2026