What should I do if my API is not finding SKUs?

If your API connection is not finding SKUs, first verify that the API URL, credentials, and permissions are correct. If the feed loads but shows missing or unmatched SKUs, it may be caused by pagination limits or an incomplete API response. In these cases, your API provider or our technical team may need to adjust the pagination or template settings to retrieve all SKU pages. If you still encounter issues, share the API documentation, URL, and authorization details so the connection can be validated and corrected.

Updated on: 02/07/2026