What should I do if my inventory feed returns 0 quantities?

When your inventory feed returns 0 quantities, Stock Sync may trigger a 99% halt detected warning. This occurs when the system detects that almost all products would be updated to quantity 0, which is usually caused by an empty feed, incomplete feed data, or incorrect quantity field mapping.

To resolve this:

• Check that your feed file is not empty and contains valid quantity values.
• Review your mapping to ensure the Quantity field is mapped to the correct column.
• Verify that no filters are unintentionally excluding items from the feed.

If everything looks correct but the feed is still importing as zero, it may be caused by a caching issue or a backend issue. In that case, run the sync again and contact support for further investigation.

Updated on: 14/07/2026