What should I do if my pricing rules are not working in Stock Sync?

If your pricing rules are not working in Stock Sync, first verify that the formula logic in your Price field is correctly structured. For example, to avoid exporting a sale price when the current price is lower than the compare-at price, you can use a condition like:

*0 + compare_at_price

This ensures the compare-at price is exported instead of the sale price. If the rule still does not work, test the formula using a sample SKU to confirm the values returned by Shopify. Incorrect field mapping or missing data in the compare-at field can also cause rules to fail.

Updated on: 28/05/2026