What should I do if my product prices are not updating correctly?

If your product prices are not updating, first verify that the feed is correctly mapped to the Price or Cost field and that the product identifier matches your store’s product or variant. If everything looks correct, try running a full sync instead of a preview to apply the changes. In some cases, support may need to force‑start the process or adjust mapping logic (such as markups, delimiters, or specific conditions). If the issue persists, share specific SKUs and expected prices with support so they can investigate the feed data and pricing rules accurately.

Updated on: 14/07/2026