What should I do if product images are not syncing in Shopify?

If your product images are not syncing, first make sure the image URLs in your feed are publicly accessible. Stock Sync can only import images from direct public URLs, not from local files, private Google Drive links, ZIP folders, or FTP directories containing JPEG files.

If you use Google Drive, ensure the file or folder is set to "Anyone with the link can view" and grant access to stock-sync@appspot.gserviceaccount.com when required. If your images are on an FTP server, you must convert them into public URLs first—Stock Sync cannot read image files directly from FTP.

If some products still do not show images, verify that the SKU exists in your file and that the corresponding image URL is present. Try re-running or reverting the previous sync if the issue persists.

Updated on: 09/07/2026