Articles on: Frequently Asked Questions (FAQ)

What should I do if products are still uploading with a price of zero?

If products keep uploading with a price of zero, check whether the feed is filtering using the correct column. For example, if the supplier file no longer contains the column you originally filtered by (such as pricelist) and instead uses a different column (such as pricelist_map), the filter will fail and allow zero‑priced items through.


Update your filter in Step 3: Filters to use the correct price column from your file, and set a rule to include only products where that column has a valid, non‑zero value. This will prevent any zero‑priced products from being imported.

Updated on: 14/07/2026

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