Why am I getting an error saying I need to use a different store Public Token when connecting Shopify stores in Stock Sync?

This error appears when the Public Token you enter belongs to the same Shopify store you are trying to connect. In a Shopify‑to‑Shopify connection, the Public Token must come from the source store, and you must enter it in the receiving store’s feed setup.

If both stores are yours, double‑check that you copied the token from the correct store’s Manage Account page. Using the same store’s token will trigger the error. Once the receiving store uses the token of the correct source store, the connection will work.

Updated on: 05/05/2026