Articles on: Frequently Asked Questions (FAQ)

Why are my product images not updating in my feed?

Image updates may fail even when the feed mapping is correct. Common causes include:


• The product is filtered out (for example, a SKU filter allows only specific items to update).

• The product has zero quantity and the "Warning zero qty update" threshold is set higher than the product’s available quantity. Temporarily increasing the threshold can allow the image update to run.

• Image URLs may be missing the required protocol (such as "https:"). If the feed includes URLs that start with "//", prepend "https:" so they can be fetched correctly.


If these conditions are corrected and the feed is re-run, images typically import as expected.

Updated on: 22/06/2026

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