Why are my product updates not syncing and how can I fix it?

If product updates are not syncing, first ensure that your feed settings are correct. Make sure the "Skip feed rows" value matches your file structure so the header row is recognized. After making changes, run the feed using "Start Process"—especially on the Free plan, where updates must be triggered manually. If syncing from Google Sheets to Shopify works but Shopify changes do not update the sheet, remember that two‑way syncing requires two separate feeds: one Update feed (Google Sheets → Shopify) and one Export feed (Shopify → Google Sheets). They cannot run at the same time. Enabling scheduling requires a paid plan, and the minimum auto‑sync frequency is once per hour.

Updated on: 02/07/2026