Why can’t I add a new Search Store Field?

If the Add more field option is disabled, it means that no additional Search Store Fields are available for the selected setup.
This can happen when:

• Real-time Sync is being used – Real-time Sync supports specific fields for real-time updates. For example, some Real-time Sync connections support only Quantity updates.
• The selected template has limited field support – Each template may provide a different set of supported fields for matching and updating products.

Updated on: 30/09/2026