Articles on: Frequently Asked Questions (FAQ)

Why the Stock Sync app couldnt be loaded in the Shopify admin and how to enable cookies?

If you noticed there is an error when redirect between Stock Sync and Shopify admin as below image. Then, you need to enable 3rd party cookies on the browser.



How to enable in Google Chrome



  1. Go to the setting page


  1. Click "Privacy and and security" on left menu


  1. Click "Third-party cookies" on the middle of page


  1. Select "Allow Party Cookies"



How to enable in Firefox



  1. Go to the setting page


  1. Click "Privacy and Security" on left menu


  1. Select "Custom"


  1. Select "Corss-site tracking cookies" for cookies




How to enable in Safari



  1. Go to the setting page


  1. Click "Privacy and Security" on left menu


  1. Select "Custom"


  1. Select "Corss-site tracking cookies" for cookies

Updated on: 01/07/2024

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