Articles on: Frequently Asked Questions (FAQ)

Why the Stock Sync app couldnt be loaded in the Shopify admin and how to enable cookies?

If you noticed there is an error when redirect between Stock Sync and Shopify admin as below image. Then, you need to enable 3rd party cookies on the browser.





How to enable in Google Chrome





Go to the setting page

Click "Privacy and and security" on left menu

Click "Third-party cookies" on the middle of page

Select "Allow Party Cookies"


How to enable in Firefox





Go to the setting page

Click "Privacy and Security" on left menu

Select "Custom"

Select "Corss-site tracking cookies" for cookies



How to enable in Safari





Go to the setting page

Click "Privacy and Security" on left menu

Select "Custom"

Select "Corss-site tracking cookies" for cookies

Updated on: 17/05/2024

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