Articles on: Frequently Asked Questions (FAQ)

Can I add images on a different feed for my products?

Update or add product images to existing store products using an independent, lightweight feed requiring only matching identifiers and public image URLs.

How to Set Up an Image-Only Update Feed

Go to App → Feed Settings → Step 2: Matching Column

Create an Update Feed: Set up a new feed dedicated specifically to image synchronization.
Map the Matching Column: Map your unique product identifier, such as SKU or Barcode, to locate existing items.
Map the Image Field: Select and map the Images field to your spreadsheet's image column.
Save and Run Feed: Run the update feed to append or replace images without loading full catalog data.

You do not need to include full product attributes such as titles, descriptions, or prices; a minimal feed with only SKU and Image URL columns is sufficient.

Image Update Feed Smart Settings

1. Minimal Data Requirement

Updating images does not require re-uploading entire product catalogs or all previously mapped columns.

Only two fields are required: the unique identifier (SKU or Barcode) and the Image URL.
Other fields like product description, title, pricing, and variants can be omitted completely to speed up sync performance.

Dedicated image feeds process significantly faster because Stock Sync skips parsing unrelated catalog fields.

2. Image URL Accessibility Requirements

All provided image links must be direct, publicly accessible URLs (e.g., https://www.sample.com/test.jpg).

Restricted links behind login portals, password-protected cloud drives, or private local paths cannot be retrieved or downloaded by Stock Sync.

Key Rules & Technical Details

Matching Column Precedence: The unique identifier (e.g., SKU) must match the existing store product variant exactly; mismatched identifiers will result in skipped records.
Image Hosting Requirements: URLs must point directly to supported image file types (.jpg, .jpeg, .png, .webp) and respond with a 200 OK HTTP status.
Catalog Integrity: Processing an image-only feed will only alter the targeted image field, leaving your existing descriptions, prices, tags, and inventory levels untouched.

Troubleshooting Steps

Issue: Product images fail to update or display broken icons → Solution: Verify that the image URL is publicly accessible in an incognito browser window and ends with a valid image extension like .jpg or .png.
Issue: Feed reports "SKU not found" errors → Solution: Confirm that the products already exist in your store and that the SKU in your image file matches the SKU in your store exactly, including spacing and casing.
Issue: Sync fails due to feed limit restrictions → Solution: Check your current plan limits under Billing → Manage plan to ensure you have available feed slots for an additional update feed.

Good Articles to Continue

[How to Set Up Image URL Mapping] → Detailed guidelines on formatting and mapping single or multiple image URLs.
[Understanding Feed Limits and Store Size] → Overview of how active feed allocations and variant capacities are calculated under your subscription.

Updated on: 29/10/2026

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