Articles on: Frequently Asked Questions (FAQ)

Can I get a refund for my credits?


  • The answer is YES . If the credits are not used.

  • If the credits have been used to add products, then simply the UNDO the add product.



  • Once the process has been UNDONE, the used credits will be returned back to you. When the credits revert back, you can reuse them to add or remove products.


  • If there is a problem with reverting, you can reach out to support to request a refund.


  • For unused credits, a refund can be issued directly. If the purchase is past Shopify's refund window, support may need to contact Shopify Support to process the refund.


Remove product feed can't UNDO. The changes are permanent and can't be reverted.

Updated on: 15/06/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!