What is the difference between the Free plan and the Expert plan?

Free Plan

The Free Plan is limited and designed for basic, manual usage.

• Manual updates only
• 1 active feed (Update or Export)
• Up to 2,000 products/variants processed
• Add feeds do not count toward the subscription feed limit, but adding products uses credits
• Advanced pricing rules are not included in the current Free plan. Legacy Free accounts may retain access to advanced pricing conditions when using the previous plan version.

Expert Plan

The Expert Plan is a flexible, usage-based paid plan. It starts at $10/month and scales depending on your configuration. The $10 price is the starting tier, not a price for every Expert configuration.

Key capabilities:

• Automatic scheduled updates (syncing)
• Supports from 1 to 30 update feeds/suppliers
• Advanced pricing rules, including currency conversion and product-specific price conditions
• Priority support access for troubleshooting and setup guidance
• Supports from 5,000 to 50,000 products
• Includes 5,000 free credits for adding products in the base tier. Higher configurations may include more credits; these are one-time credits, not a monthly allowance.
• Pricing scales based on:
• Number of feeds
• Product count
• Update frequency (e.g., every 12 hours, every 2 hours, etc.)

The base $10/month price includes:

• 1 feed
• 12-hour sync interval
• Up to 5,000 products
• 5,000 free credits for adding products

As usage increases (more feeds, higher product counts, or faster sync frequency), the plan price increases accordingly. For example, selecting 5 feeds and 15,000 SKUs will cost more than the $10 starting tier. Use the pricing calculator at https://www.syncx.com/pricing to view the price for your selected configuration.

Example pricing scenarios

• 1 feed, 5,000 products, 12-hour sync (2 updates/day) = $10/month (base tier)
• 1 feed, 10,000 variants, 2-hour sync (12 updates/day) = $14.67/month
• 1 feed, 15,000 products, 1-hour sync (24 updates/day) = $19/month
• 7 feeds, 15,000 products, 12-hour sync = $56/month

These examples illustrate how the plan dynamically adjusts based on your selected configuration.

Feed counting: Subscription limits apply to active feeds. Add feeds are not counted toward the subscription feed limit; they use credits when adding products. Remove feeds also do not count toward the feed limit.

Credits and imports: Adding a new product uses 1 credit. You can upload multiple product sheets as long as your credit balance is sufficient. If an import is reverted within 14 days, the credits used for that import are returned.

Update feeds: An Update Feed updates existing Shopify products—such as inventory, prices, images, titles, barcodes, and metafields—and does not create new products. It matches products using an identifier, usually SKU, and skips items that do not already exist. Update feeds can run automatically according to the selected sync frequency.

When switching from Free to a paid plan: Existing field mappings and other feed configuration remain unchanged, but previously configured automation must be re-enabled after the paid plan is activated.

Updated on: 11/08/2026