Configuration Questions
How to generate WooCommerce API key (permission)
I keep getting the error: "Type 'single_line_text_field' must be consistent with the definition's type: 'URL' in the error remark column "
Did the syncX: Stock Sync app not receive the email to process the feed?
Quantity Zero Alert Warning Messages
I keep getting the error: "no match found"
I keep getting the error: "The variant Default Title already exists."
How to use Regular Expression in Stock Sync?
I keep getting the error: " Store is empty "
How to update multiple products with the same SKU and Barcode?
How to manage duplicate SKUs with multiple vendors?
How to access Private files on Google Drive or Google Sheet?
How to Undo Added Product(s) by Stock Sync?
Update halt: detected over 10% - 100% inventory set to zero
What does Timeout while connecting to Source HOST & Connection timeout while reading mean?
Why am I getting an error as "Find words fail regular expression check".
How to change my email receive in Stock Sync?
I keep getting the error: " Import failed count "
How to input prefixes to SKU in Update Feed?
Shopify daily limits reached, automatically continue importing the next day
When I get an error as "Please check the settings"
How to manage SKU and Handle?
No Failed. Response code = 502. Response message = Bad Gateway (Error)
How to update Collection of a product?
Remove halt: detected over 1% - 100% remove products / variants
How to check if my FTP/SFTP connection is working?
Why I keep getting the error: "Insufficient Credits. Please buy more credits to continue"
I keep getting the error: "Feed is disabled"
How to map to brand field from WooCommerce?
Why am I getting an error message stating "Value does not exist in provided choices [value, value]"?
I keep getting an error "Fail to auto detect file format"
Why I getting an error as "Please check the file name and file permission."
I keep getting the error: "File not found. Please check file name "
I keep getting the error: "Failed. Response code = 500. Response message = Internal Server Error.."
I keep getting the error: "Connection fail. Please check Source Host. "
I am having trouble mapping my source file columns. What are the column headers/index? What do the various attributes do?
Fixed rate Currency Converter
File encoding issue in Stock Sync
Keep on getting an error as "Authentication failed. Please check your login and password."
I keep getting the error: "Invalid file"
How can I troubleshoot if I have the error list file provided?
Does Stock Sync updates product in fulfilment location?
Does Stock Sync support zip file(s)?
I keep getting the error: "The file is corrupted. Please ensure the file is valid"
How to set the current date-time for a date metafield?
WooCommerce API error
Remove Product Warning Messages
Failed. Response code = 500 / 520. Response message = Internal Server Error
How to remove all links from the description field?
Why I keep getting the error: "Lack of Credit to Import ."
I keep getting the error: "Feed file empty"
I getting the error: "Please check field errors below"
Why my products are not updated on the Shopify catalogs?
I keep getting the error: "Fail to merge new SKU with options"
I getting the error: "The quantities couldn't be adjusted. Try again."
Why am I getting an error as "Unauthorized access?"
Why I get an error as "Ensure the file format is {{file_format}}."
How to turn on automatic forwarding in Outlook for Stock Sync?
How to Check the Stores Syncing with Your Inventory in Stock Sync?
How to get Gmail auto forward confirmation code for syncX: Stock Sync?
How should I markup product pricing?
I keep getting error: "Inventory item not allowed to be Adjusted via API"
Can we add a prefix or postfix during the add process?
Can I use Bundle with syncX: stock sync?
I keep getting the error: "Title can't be blank"
I keep getting the error: "The feed is not found. Please check the source URL or feed availability"
How do I set the stock of all products to 0 in a specific location?
Imports are not functioning because the service is unavailable in my store
I keep getting the error: "The file is not supported on trial accounts."
If you have archived all your products and want to reactivate them, is that possible?
I keep getting the error: "Missing combination of Product Option (Color,Size) and Variant Option (Title) "
How to Export Inventory for a Specific Location in syncX: Stock Sync?
I keep getting the error: "The product couldn't be stocked at <location> because the inventory is managed by <location>. "
How to merge variants with existing products?
I keep getting the error: "Missing Inventory ID for Variant"
I keep getting the error: "Option values provided for 1 unknown option(s)"
Why does my tag have characters like [ ] brackets?
Is it possible to reverse or undo the update?
Is there a way for the inventory feed to update twice daily or more?
Does the column based format support quantity delimiters/separators?
How can I resolve the issue of getting a default title when importing?
Does the column based format support quantity?
Do we support custom formatting with liquid code in the Matching Column Field?
Does Shopify Store-to-Store Sync automatically create metafield definitions?
Can I map a metafield for updating stock?
How to Import image files stored in FTP Server?
Why is my WooCommerce store showing the error "Store server overload. Please retry or upgrade web hosting"?
I keep getting the error "Temporary error () (400)"
I keep getting an error as "Handle 'Pet dress' already in use. Please provide a new handle."
How to add dynamic date format in metafield?
Preference Questions
How to schedule or automate the feeds in syncX: Stock Sync?
Where to get the Shopify public token to share with your buyers?
Use the highest quantity value when the same SKU is detected across multiple feeds in Stock Sync.
Why email process only runs at a certain time period?
Exceeded the store’s variant count limit?
How to configure Low Stock Alert?
How do i set the metafield content type true and false value?
How Stock Sync help you save more time?
How does Stock Sync affect other apps?
How to get notify for sync success or failure?
Total variant(s) in-store?
How to pin or rearrange feeds in Stock Sync?
How can the app be translated into your language?
How to add Collaborators to your WooCommerce.com account?
Billing Questions
How does Credit work?
How does Stock Sync Pricing and Billing work?
How to Subscribe Custom Plan?
Why am I receiving the error "The shop can't accept the provided charge" when trying to purchase credits?
What do I need to pay for syncX: Stock Sync?
Can I get a refund for my credits?
What is Support or Priority Support?
How can I switch from a Paid Plan to a Free Plan?
How to cancel my subscription with Stock Sync from Shopify?
Does Stock Sync able to scrape products from stores?
Stock Sync Billing Charges and issue
Alternate method to purchase credits
What are the Benefits of the New Custom Plan?
Are inventory feeds charged separate or do they fall under the $25.00 a month?
My vendors update about once a year
Can I add images on a different feed for my products?
Is there a discount if I have multiple stores using syncX: Stock Sync?
Which monthly plan should I use to import/add more products?
General Questions
How to replace the Files in Google Drive without changing the link?
Does adding new products create duplicate products in the store?
How can I enable all sales channels for all products in the Shopify admin?
What is Not in Feed (Unmatched Variants)?
Top 10 reasons why the inventory updated wrongly?
What is the variant size and feed limit in Stock Sync?
How to handle comma in variant option?
Is there a way to filter by location for Shopify store to store?
How can you create a market via Shopify admin?
How to check for New Added product/s in your store?
Is Stock Sync able to preview sync without any updates?
Is Stock Sync ONLY updates inventory from one main store to sub-store/s? (Single Direction)
How to check Stock Sync Change log, Not in feed and Not in store ?
How to Create an EKM Account and Sign In Step-by-Step?
Is it possible to sync to multiple pick up locations?
How to Update Metafield Date Content Type in Shopify?
How to calculate the total variant count in store?
How to categorise product (smart collection) based on tags?
Do we support variant or product SKU Metafield as a Product Identifier?
What is Queuing or Running Feed?
How to Create an Squarespace Account and Sign In Step-by-Step?
How to remove tags from the product?
Check product(s) added on Shopify admin with tag
What are the difference between profit margin and markup?
I am unable to upload my source file. What is going on?
Is there a limit for image upload and variants for products?
What does XX% updated means?
Multiple suppliers selling the same item and they have the same SKU
Can I translate any of the fields to another language?
Stock Sync VS Syncee
Stock Sync app can manual sync with Shopify Flow?
Is there a way to exclude products of which the cell in the feed is empty?
If there is a duplicate SKU in the store, will it update both as "Out of Stock"?
What is Activity Log representing ?
Do you have any Affiliate or Partner programme?
Does Stock Sync support product bundling?
How to Create an Square Account and Sign In Step-by-Step?
How can I quick change Stock Sync between two different store?
Why the number of SKU matched is not 100%?
Does Stock Sync support live/real-time updates?
How to edit the feed name/title?
Is Stock Sync available for SquareSpace merchants?
Do Shopify Staff will get free ProX plan ?
Do Shopify products have to be uploaded to Stock Sync before I can use Stock Sync to update/manage them?
Why the out of stock count is so high?
Does Stock Sync publish product to Facebook and other sales channel?
If I create a feed to synchronize new products and inventory from my two stores, which store should I use?
Why the Stock Sync app couldnt be loaded in the Shopify admin and how to enable cookies?
Does Stock Sync support multiple variant value in a single column?
Import three products NOT required credits
How can I handle my plan once I've installed Stock Sync?
What does dash (-) represent in Change Log?
I enabled auto-publish, why is it showing the error "Publication does not exist or is not publishable"?
I have multiple shopify stores. Can I create ONE stock sync subscription for multiple stores?
How to change the connection type ?
How does On Hand Quantity and Available Quantity work?
How to Delete Metafields in Shopify with Stock Sync?
Is it possible to sync two product SKUs that have the same inventory?
If there are duplicate images, will they be updated?
How to Map Metafields in Shopify Store-to-Store Connections on Other Platforms?
How to update the status field on my variants?
Out of Stock (OOS) vs Auto Clear Discontinued
How to Upload CSV Files Larger Than 35MB in Stock Sync?
Products are uploaded without image and seeing processing error
Limitation on the Add Process
How to Copy a Feed to Another Store Using the Public Token?
Can syncX: Stock Sync update descriptions containing HTML tags?
Variant Option limit for each product
How to markup price for products in certain category or product type?
If you change your domain name in WooCommerce, will the feed stop working?
How to Export Shopify Product IDs from Google Sheets with Sorting?
How can I disable or pause the feed?
How long is the Free Trial for syncX: Stock Sync?
Is barcode field support in the WooCommerce store?
Why store sync not working ?
Is there a limit for the test connection in the source feed?
Do we support StockX (supplier) with the Shopify store?
How can I download products from the store?
How to automatically update store price with the lowest supplier price using the same SKU?
How can I filter certain rows from being update or add?
Will syncX: Stock Sync add new products if using Update product feed?
What is included in the free plan?
Do you have a list of wholesalers or suppliers?
How to transfer credit to a different store?
Why is my metafield grayed out and disabled?
How can certain fields be excluded from updates?
How to access the syncX: Stock Sync YouTube channel?
What is the whitelist IP address for standard connections?
Where can I find "Manage Account" in syncX: Stock Sync?
How to Connect to another ERP Platform?
How do I add a quantity rule?
How to set Compare at Price or Cost Field as blank instead of a numerical value?
How to update existing products without adding new ones ?
Do suppliers have to pay for the app when using Store-to-Store connections?
Is it possible to set the Remove Feed to adjust the inventory to 0?
How do I update only out-of-stock products?
Is that possible to export products in JSON or XML format?
How can I reduce the price on certain products?
I keep getting the error: "limit of 250 media per product reached"
How to Set Up Date of Arrival, ETA, Incoming Date, Next Delivery in Your Online Store?
I keep getting the error: "Bundles are not compatible with this store"
I keep getting the error: "all variant's product identifier are blank"
How can I update quantity/inventory for size variants that share the same SKU in my feed?