Configuration Questions
How to generate WooCommerce API key (permission)
Did the syncX: Stock Sync app not receive the email to process the feed?
I keep getting the error: "Type 'single_line_text_field' must be consistent with the definition's type: 'URL' in the error remark column "
I keep getting the error: "no match found"
Quantity Zero Alert Warning Messages
I keep getting the error: "The variant Default Title already exists."
How to use Regular Expression in Stock Sync?
I keep getting the error: " Store is empty "
Update halt: detected over 10% - 100% inventory set to zero
How to access Private files on Google Drive or Google Sheet?
How to Undo Added Product(s) by Stock Sync?
How to update multiple products with the same SKU and Barcode?
I keep getting the error: " Import failed count "
How to manage duplicate SKUs with multiple vendors?
Why am I getting an error as "Find words fail regular expression check. Please contact our support team."
How to change my email receive in Stock Sync?
What does Timeout while connecting to Source HOST & Connection timeout while reading mean?
How to manage SKU and Handle?
Shopify daily limits reached, automatically continue importing the next day
How to map to brand field from WooCommerce?
How to input prefixes to SKU in Update Feed?
No Failed. Response code = 502. Response message = Bad Gateway (Error)
How to update Collection field of a product?
Why am I getting an error message stating "Value does not exist in provided choices [value, value]"?
Remove halt: detected over 1% - 100% remove products / variants
I keep getting an error "Fail to auto detect file format"
How to check if my FTP/SFTP connection is working?
When I get an error as "Please check the settings or contact support for help."
I keep getting the error: "Failed. Response code = 500. Response message = Internal Server Error.."
Why I keep getting the error: "Insufficient Credits. Please buy more credits to continue"
Fixed rate Currency Converter
Why I getting an error as "Please check the file name and file permission."
I keep getting the error: "File not found. Please check file name "
Does Stock Sync support zip file(s)?
I keep getting the error: "Feed is disabled"
I am having trouble mapping my source file columns. What are the column headers/index? What do the various attributes do?
Does Stock Sync updates product in fulfilment location?
Keep on getting an error as "Authentication failed. Please check your login and password."
I keep getting the error: "Connection fail. Please check Source Host. "
WooCommerce API error
Failed. Response code = 500 / 520. Response message = Internal Server Error
File encoding issue in Stock Sync
I keep getting the error: "The file is corrupted. Please ensure the file is valid"
Remove Product Warning Messages
How to remove all links from the description field?
I keep getting the error: "Invalid file. Please contact support"
Why my products are not updated on the Shopify catalogs?
Why I keep getting the error: "Lack of Credit to Import ."
How to set the current date-time for a date metafield?
I keep getting the error: "Fail to merge new SKU with options"
I getting the error: "Please check field errors below"
I getting the error: "The quantities couldn't be adjusted. Try again."
I keep getting the error: "Feed file empty"
Why am I getting an error as "Unauthorized access?"
How to turn on automatic forwarding in Outlook for Stock Sync?
How can I troubleshoot if I have the error list file provided?
Why I get an error as "Ensure the file format is {{file_format}}."
How to Check the Stores Syncing with Your Inventory in Stock Sync?
How should I markup product pricing?
I keep getting error: "Inventory item not allowed to be Adjusted via API"
I keep getting the message: "Update didn't perform. Feed have the same data value as the previous run"
Can I use Bundle with syncX: stock sync?
I keep getting the error: "Title can't be blank"
How do I set the stock of all products to 0 in a specific location?
Imports are not functioning because the service is unavailable in my store
If you have archived all your products and want to reactivate them, is that possible?
I keep getting the error: "The file is not supported on trial accounts."
Can we add a prefix or postfix during the add process?
I keep getting the error: "Missing combination of Product Option (Color,Size) and Variant Option (Title) "
I keep getting the error: "Missing Inventory ID for Variant"
How to get Gmail auto forward confirmation code for syncX: Stock Sync?
I keep getting the error: "The feed is not found. Please check the source URL or feed availability"
How to Export Inventory for a Specific Location in syncX: Stock Sync?
I keep getting the error: "Option values provided for 1 unknown option(s)"
I keep getting the error: "The product couldn't be stocked at <location> because the inventory is managed by <location>. "
Is it possible to reverse or undo the update?
How can I resolve the issue of getting a default title when importing?
Why does my tag have characters like brackets or quotes?
How to merge variants with existing products?
Is there a way for the inventory feed to update twice daily or more?
Preference Questions
How to schedule or automate the feeds in syncX: Stock Sync?
Where to get the public token to share with your buyers?
Use the highest quantity value when the same SKU is detected across multiple feeds in Stock Sync.
Why email process only runs at a certain time period?
Exceeded the store’s variant count limit?
How do i set the metafield content type true and false value?
How Stock Sync help you save more time?
How to configure Low Stock Alert?
How does Stock Sync affect other apps?
How to get notify for sync success or failure?
Total variant(s) in-store?
How to pin or rearrange feeds in Stock Sync?
How can the app be translated into your language?
How to add Collaborators to your WooCommerce.com account?
Billing Questions
How does Stock Sync pricing work (billing page)?
How does Credit work?
How to Subscribe Custom Plan?
Why am I receiving the error "The shop can't accept the provided charge" when trying to purchase credits?
What is Support or Priority Support?
Can I get a refund for my credits?
What do I need to pay for syncX: Stock Sync?
How can I switch from a Paid Plan to a Free Plan?
How to cancel my subscription with Stock Sync from Shopify?
Does Stock Sync able to scrape products from stores?
What are the Benefits of the New Custom Plan?
Alternate method to purchase credits
Stock Sync Billing Charges and issue
Are inventory feeds charged separate or do they fall under the $25.00 a month?
My vendors update about once a year
Can I add images on a different feed for my products?
Is there a discount if I have multiple stores using syncX: Stock Sync?
General Questions
How to replace the Files in Google Drive without changing the link?
Does adding new products create duplicate products in the store?
How can I enable all sales channels for all products in the Shopify admin?
Top 10 reasons why the inventory updated wrongly?
What is Not in Feed (Unmatched Variants)?
How to handle comma in variant option?
Is there a way to filter by location for Shopify store to store?
How can you create a market via Shopify admin?
Is Stock Sync ONLY updates inventory from one main store to sub-store/s? (Single Direction)
How to check for New Added product/s in your store?
Is Stock Sync able to preview sync without any updates?
How to Login & Sign Up to EKM?
Is it possible to sync to multiple pick up locations?
How to check Stock Sync Change log, Not in feed and Not in store ?
How to Update Metafield Date Content Type in Shopify?
What is the variant size and feed limit in Stock Sync?
How to Login & Sign Up to Squarespace?
How to calculate the total variant count in store?
How to create automated collections based on tags?
What is Queuing or Running Feed?
How to remove tags from the product?
Check product(s) added on Shopify admin with tag
Is there a limit for image upload and variants for products?
What are the difference between profit margin and markup?
Stock Sync app can manual sync with Shopify Flow?
I am unable to upload my source file. What is going on?
Do we support variant or product SKU Metafield as a Product Identifier?
What is Activity Log representing ?
Stock Sync VS Syncee
What does XX% updated means?
Multiple suppliers selling the same item and they have the same SKU
Can I translate any of the fields to another language?
How can I quick change Stock Sync between two different store?
Is there a way to exclude products of which the cell in the feed is empty?
Do you have any Affiliate or Partner programme?
Does Stock Sync support product bundling?
How to edit the feed name/title?
Why the number of SKU matched is not 100%?
Does Stock Sync support live/real-time updates?
If there is a duplicate SKU in the store, will it update both as "Out of Stock"?
Do Shopify Staff will get free ProX plan ?
Do Shopify products have to be uploaded to Stock Sync before I can use Stock Sync to update/manage them?
Does Stock Sync publish product to Facebook and other sales channel?
How to Login & Sign Up to Square?
Is Stock Sync available for SquareSpace merchants?
Why the Stock Sync app couldnt be loaded in the Shopify admin and how to enable cookies?
What does dash (-) represent in Change Log?
Does Stock Sync support multiple variant value in a single column?
Why the out of stock count is so high?
Import three products NOT required credits
How can I handle my plan once I've installed Stock Sync?
I enabled auto-publish, why is it showing the error "Publication does not exist or is not publishable"?
I have multiple shopify stores. Can I create ONE stock sync subscription for multiple stores?
How to change the connection type ?
How to Delete Metafields in Shopify with Stock Sync?
If I create a feed to synchronize new products and inventory from my two stores, which store should I use?
If there are duplicate images, will they be updated?
How to Map Metafields in Shopify Store-to-Store Connections on Other Platforms?
How to update the status field on my variants?
How does On Hand Quantity and Available Quantity work?
Out of Stock (OOS) vs Auto Clear Discontinued
Limitation on the Add Process
Products are uploaded without image and seeing processing error
Is it possible to sync two product SKUs that have the same inventory?
How to Upload CSV Files Larger Than 35MB in Stock Sync?
How to Copy a Feed to Another Store Using the Public Token?
Can syncX: Stock Sync update descriptions containing HTML tags?
Variant Option limit for each product
How to markup price for products in certain category or product type?
How to Export Shopify Product IDs from Google Sheets with Sorting?
If you change your domain name in WooCommerce, will the feed stop working?
Is barcode field support in the WooCommerce store?
Is there a limit for the test connection in the source feed?
How long is the Free Trial for syncX: Stock Sync?
How can I disable or pause the feed?
Why store sync not working ?
How to automatically update store price with the lowest supplier price using the same SKU?
How can I filter certain rows from being update or add?
How can I download products from the store?
Will syncX: Stock Sync add new products if using Update product feed?
Where can I find "Manage Account" in syncX: Stock Sync?
How to access the syncX: Stock Sync YouTube channel?
How to transfer credit to a different store?
What is included in the free plan?
Do we support StockX (supplier) with the Shopify store?
How can certain fields be excluded from updates?
How do I add a quantity rule?
What is the whitelist IP address for standard connections?
How to Connect to another ERP Platform?